Exchange & Return Policy
Exchange & Return Policy
Exchange Policy
We do not offer returns. Only exchanges are accepted under specific conditions mentioned below.
To process an exchange, a valid receipt or proof of purchase is required.
Please do not send any item back to the manufacturer.
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Conditions for Exchange
Exchange will only be accepted in the following situations:
* If the item is defective or damaged upon arrival
* If the item received is different from what was shown in the product video
* If any parts are missing due to our error
Items that are damaged due to customer handling will not be eligible for exchange.
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Sale Items
Only regular-priced items are eligible for exchange.
Sale or discounted items are not eligible for any exchange.
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Exchange Process
If you need to exchange an item for the same product, please contact us at:
Zline abrics.pk@gmail.com
After approval, send your item to:
Zlinefabrice.pk, Karachi, Pakistan
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Shipping Policy for Exchanges
Customers are responsible for paying their own shipping costs for returning items.
Shipping costs are non-refundable. If an exchange is approved, return shipping charges will be deducted where applicable.
Depending on your location, delivery time for exchanged items may vary.
